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Terms of Service

  1. Iroduction

    Welcome to Dominate Ignite ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website www.dominate-ignite.com (the "Website") and the services we provide (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

    Please read these Terms carefully before using our Services. If you do not agree to these Terms, you may not access or use our Services.

  2. Services Description

    Dominate Ignite specializes in providing consulting services to assist clients in appealing suspensions of their Google accounts (the "Services"). Our Services include:

    • Analyzing the reasons for account suspension.
    • Advising on compliance with Google's policies.
    • Assisting in the preparation and submission of appeals to Google.

    Please note: While we strive to provide the best possible guidance, we cannot guarantee the reinstatement of your Google account, as the final decision rests solely with Google.

  3. Eligibility

    By using our Services, you represent and warrant that:

    • You are at least 18 years of age.
    • You have the legal capacity to enter into a binding contract.
    • All information you provide to us is true, accurate, and complete.
  4. Client Responsibilities
    • Provide Accurate Information: You agree to provide all necessary and accurate information required for us to perform the Services.
    • Compliance with Laws: You are responsible for ensuring that your business practices comply with all applicable laws and regulations.
    • Timely Cooperation: You agree to cooperate with us in a timely manner, including responding to requests for information and providing necessary documentation.
  5. Fees and Payment
    • Service Fees: Fees for our Services will be agreed upon in a separate written agreement or invoice.
    • Payment Terms: Payments are due as specified in the invoice or agreement. Failure to pay may result in suspension or termination of Services.
    • Refunds: We strive to ensure complete satisfaction with our Services. If you are not fully satisfied with our work, you may be eligible for a refund under the terms outlined in our Refund Policy . Refund requests must be made in writing within 30 days of the completion of the Service and are limited to a maximum of 55% of the total order value. Please refer to our Refund Policy for detailed information on eligibility, submission, and processing of refunds.
  6. No Guarantee of Results
    • Acknowledgment: You acknowledge and agree that Dominate Ignite does not guarantee the reinstatement of your suspended Google account.
    • Limitation of Liability: We shall not be held liable for any failure to achieve desired outcomes, including account reinstatement, as decisions are made solely by Google.
  7. Intellectual Property Rights
    • Ownership: All materials, documents, and content provided by Dominate Ignite are owned by us and protected by intellectual property laws.
    • License: We grant you a limited, non-exclusive, non-transferable license to use the materials solely for your personal use in connection with the Services.
    • Restrictions: You may not reproduce, distribute, modify, or create derivative works of our materials without our prior written consent.
  8. Confidentiality
    • Confidential Information: Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the Services.
    • Non-Disclosure: Neither party shall disclose confidential information to any third party without the prior written consent of the other party, except as required by law.
  9. Disclaimer of Warranties
    • Services Provided "As Is": Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
    • No Warranty: We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  10. Limitation of Liability
    • Maximum Liability: To the fullest extent permitted by law, Dominate Ignite's total liability to you for any claims arising out of or relating to these Terms or our Services is limited to the amount you paid us for the Services.
    • No Indirect Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.
  11. Indemnification

    You agree to indemnify, defend, and hold harmless Dominate Ignite, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

    • Your access to or use of our Services.
    • Your violation of these Terms.
    • Your infringement of any third-party rights, including intellectual property or privacy rights.
  12. Termination
    • Termination by You: You may terminate our Services at any time by providing written notice to us.
    • Termination by Us: We reserve the right to suspend or terminate your access to our Services at any time, with or without cause or notice.
    • Effect of Termination: Upon termination, all rights and licenses granted to you will cease immediately. Sections relating to Fees and Payment, Confidentiality, Limitation of Liability, Indemnification, and Governing Law will survive termination.
  13. Governing Law and Jurisdiction
    • These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of laws principles.
    • Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Virginia, and the parties hereby consent to the personal jurisdiction and venue therein.
  14. Dispute Resolution
    • Negotiation: In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, the parties agree to first attempt to resolve the dispute through informal negotiations.
    • Mediation/Arbitration: If the dispute cannot be resolved through negotiation, the parties may agree to proceed to mediation or binding arbitration as an alternative to litigation.
  15. Changes to the Terms

    We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our Website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

  16. Entire Agreement

    These Terms, along with any other legal notices and agreements published by us on the Website, constitute the entire agreement between you and Dominate Ignite concerning the Services.

  17. Severability

    If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect.

  18. Waiver

    No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Dominate Ignite's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

  19. Contact Information

Privacy Policy

This Portfolio site is hosted by Wix.com. They provide us with the online e-commerce platform that allows us to sell Dominate Ignite Services to you.

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Dominate Ignite collects and processes your personal information through our website and Dominate Ignite Services.

  1. What personal information about customers do we collect?

    In order for us to provide and continually improve our products and services, we collect certain types of personal information. The following are the types of personal information we collect:

    • Information You Give Us:

      We receive and store any information you provide in relation to Dominate Ignite Services. You can choose not to provide certain information, but then you might not be able to take advantage of, or use, Dominate Ignite Services.

    • Automatic Information:

      We automatically collect and store certain types of information about your use of Dominate Ignite Services, including, but not limited to, information about your interaction with content and services available through Dominate Ignite Services, web browser, log files, IP address, web beacons, tags, pixels, time zone, and device. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Dominate Ignite Services and other content served by or on behalf of Dominate Ignite on other websites.

    • Information from Other Sources:

      We might receive information about you from other sources, such as updated delivery and address information from our carriers or vendors, which we use to correct our records and deliver your next purchase more easily.

  2. What about cookies and other identifiers?

    To enable our systems to recognize your browser or device and to provide and improve Dominate Ignite Services, we use cookies and other identifiers. We use cookies, pixels, and other technologies (collectively, "cookies") to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes, including, but not limited to:

    • Recognizing you when you sign-in to your Dominate Ignite Account: This allows us to provide you with product recommendations, display personalized content, recognize you as a member, enable you to use 1-Click purchasing, and provide other customized features and services.
    • Keeping track of your specified preferences: This allows us to honor your preferences you are able to control.
    • Fraud and Security: Preventing fraudulent activity and improving security.
    • Advertising: Delivering content, including ads, relevant to your interests on our website and third-party sites.
    • Reporting: This allows us to measure and analyze the performance of Dominate Ignite Services and website.

    Dominate Ignite’s cookies allow you to take advantage of some of Dominate Ignite Services and essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Dominate Ignite Services that require you to sign in. Please note that we do not alter our data collection and use practices when you have a “Do Not Track” signal from your browser.

    Approved third parties may also set cookies when you interact with Dominate Ignite Services. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of Dominate Ignite. You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.

  3. Does Dominate Ignite share your personal information?

    Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below.

    • Third-Party Service Providers:

      We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

    • Business Transfers:

      As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Dominate Ignite or substantially all of its assets are acquired, customer personal information will of course be one of the transferred assets.

    • Protection of Dominate Ignite and Others:

      We release account and other personal information when we believe release is appropriate to comply with the law or legal process; enforce or apply our Terms and Conditions, other policies, and other agreements; or protect the rights, property, or safety of Dominate Ignite, our users, or others. This includes exchanging or disclosing information with other companies, organizations, or governmental authorities for fraud protection and credit risk reduction.

  4. How secure is information about you?

    Your security and privacy are very important to us. Below are a few insights into how seriously we take this.

    • We work to protect the security of your personal information during transmission by using encryption protocols and software.
    • We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
    • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
    • It is important for you to protect against unauthorized access to your account and password, and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer.

This updated Privacy Policy now reflects Dominate Ignite's contact details. If you need further adjustments or clarification, feel free to ask!

Refund Policy

At Dominate Ignite, your satisfaction is our top priority. We are committed to providing high-quality services and ensuring that our clients are fully satisfied with the results. If you are not completely satisfied with our work, we offer the following refund policy to address your concerns.

  1. Submission of Refund Requests
    • Timeframe for Requests: All refund requests must be made in writing and submitted within 30 days of the completion of the service.
    • How to Submit a Request: Send your refund request to info@dominate-ignite.com.
    • Required Information:
      • Your full name and contact information.
      • Date of service completion.
      • Detailed explanation of the reasons for your dissatisfaction.
  2. Refund Eligibility
    • Maximum Refund Amount: Refunds are limited to a maximum of 55% of the total order value.
    • Eligible Services: Refunds will be considered for portions of the service that did not meet the agreed-upon specifications as outlined in our service agreement.
    • Ineligible Services:
      • Services that have already been delivered and accepted.
      • Services currently in progress.
      • Third-party services or products.
  3. Cancellation Policy
    • Before Service Completion: If you cancel a service before its completion, a refund may be issued at our discretion, not to exceed 55% of the order value.
    • After Service Completion: No refunds will be issued once the service has been completed and delivered.
  4. Approval Process
    • Review Procedure: Upon receiving your refund request, we will conduct a thorough review to determine its validity based on the criteria outlined in this policy.
    • Notification of Decision: We will notify you of our decision regarding your refund request within 10 business days of receipt.
    • Right to Refuse: We reserve the right to refuse any refund request that we deem unreasonable, invalid, or not in compliance with this policy.
  5. Refund Disbursement
    • Processing Time: Approved refunds will be processed and issued within 30 days of the refund approval date.
    • Method of Refund: Refunds will be issued using the original payment method unless otherwise agreed upon in writing.
    • Confirmation: You will receive a confirmation email once the refund has been processed.
  6. Third-Party Services
    • Exclusions: This refund policy applies exclusively to services provided directly by Dominate Ignite. It does not cover any third-party services or products that we may recommend, utilize, or provide as part of our services.
    • Third-Party Policies: For refunds related to third-party services or products, please refer to the respective third party's refund policy.
  7. Acceptance of Terms
    • Acknowledgment: By engaging our services, you acknowledge and agree to the terms outlined in this refund policy.
    • Responsibility: It is your responsibility to familiarize yourself with these terms before purchasing our services.
  8. Contact Information
    • Email: info@dominate-ignite.com
    • Phone: +1 (703) 655-7233
    • Customer Service Hours: Monday thru Friday, 9 am to 5 pm EST
    • Our customer service team is dedicated to assisting you and will respond to your inquiries promptly.
  9. Changes to This Policy
    • Right to Modify: We reserve the right to modify or update this refund policy at any time without prior notice.
    • Effective Date: Any changes will be effective immediately upon posting the updated policy on our website.
    • Continued Use: Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Note: This refund policy is an integral part of our commitment to transparency and customer satisfaction. We encourage you to reach out to us with any concerns so that we may address them promptly and effectively.

Thank you for choosing Dominate Ignite. We appreciate your business and look forward to serving you with excellence.

Suspicious Payment Activity: How Dominate Ignite Helps You Resolve Payment Issues

Understanding Suspicious Payment Activity and Its Impact

In today’s digital landscape, online businesses rely heavily on secure payment processing systems to facilitate transactions. However, platforms like Google Ads, Merchant Center, and Google My Business have stringent policies to prevent fraudulent or unauthorized transactions. If your account is flagged for Suspicious Payment Activity, it can lead to suspensions, payment holds, or even permanent bans from advertising or conducting business online.

At Dominate Ignite, we specialize in helping businesses identify, resolve, and prevent issues related to Suspicious Payment Activity suspensions. Our team of experts provides comprehensive account analysis, dispute resolution, and policy compliance strategies to ensure that your business operations continue smoothly.

What Is Suspicious Payment Activity?

Suspicious Payment Activity is a term used by platforms like Google Ads and Merchant Center to describe transactions that appear to be fraudulent, unauthorized, or non-compliant with policies. These activities can include:

  • Using multiple payment methods linked to different accounts
  • Frequent chargebacks or refund requests
  • Payments from high-risk or flagged sources
  • Discrepancies between billing and account details
  • Sudden spikes in ad spending or transactions

If your account is flagged for suspicious payments, you may receive an account suspension notification stating that your transactions have been deemed risky or non-compliant.

Why Google and Other Platforms Flag Accounts for Suspicious Payment Activity

Google and other platforms implement advanced fraud detection systems that analyze payment patterns in real time. If any irregularities are detected, the system may automatically suspend the account to prevent potential fraud or misuse. Common reasons include:

  • Mismatched Payment Information:

    If the payment method details do not match the account holder's credentials, the transaction might be flagged.

  • Unusual Spending Patterns:

    A sudden increase in ad spend, especially from a new account, can raise red flags.

  • Payment Method Abuse:

    Using multiple credit cards or switching payment methods frequently can trigger a suspension.

  • Violation of Google’s Payment Policies:

    If an account is linked to previously suspended accounts, it may also get flagged.

  • Chargebacks or Refund Requests:

    Repeated chargebacks indicate potential fraud, leading to account restrictions.

How Dominate Ignite Helps You Resolve Suspicious Payment Activity Issues

At Dominate Ignite, we understand how frustrating it can be to have your business operations disrupted due to a payment-related suspension. Our team offers a step-by-step resolution process to help you reinstate your account and prevent future suspensions.

  1. In-Depth Account Analysis

    Our team performs a comprehensive audit of your account, reviewing:

    • Payment history and transaction logs
    • Billing details and linked accounts
    • Past suspensions or policy violations
    • Account verification documents

    This helps us identify the exact reason behind the suspicious payment activity flag and determine the best course of action.

  2. Crafting a Strong Appeal to Google

    If your account has been suspended due to suspicious payments, submitting a well-structured and detailed appeal is crucial. Our experts will:

    • Prepare a professional appeal letter addressing Google’s concerns
    • Provide supporting documents such as invoices, bank statements, and payment verification
    • Ensure compliance with Google’s Payment Policies to increase the chances of reinstatement
  3. Updating Payment Methods and Business Details

    To prevent future suspensions, we guide you in:

    • Using a valid and verifiable payment method
    • Ensuring billing information matches your business details
    • Removing any linked high-risk accounts
    • Implementing secure payment practices
  4. Ongoing Compliance and Prevention Strategy

    Once your account is reinstated, we help you implement long-term compliance strategies, including:

    • Monitoring transaction activity to detect and prevent issues early
    • Regular account audits to maintain compliance with Google’s policies
    • Training your team on best practices for payment security
  5. Implementation Support & Ongoing Monitoring

    Once the recommended changes are implemented, we provide continuous monitoring to ensure your account remains in good standing and performs optimally.

Why Choose Dominate Ignite for Suspicious Payment Activity Resolution?

  • Expertise in Google’s Policies:

    Our team stays updated on Google’s latest payment policies and fraud detection mechanisms.

  • Proven Track Record:

    We have successfully helped businesses regain access to their Google Ads and Merchant Center accounts.

  • Personalized Support:

    Every case is unique, and we provide tailored solutions based on your specific situation.

  • Fast and Efficient Resolution:

    We work quickly to minimize downtime and get your account back in action.

  • Ongoing Assistance:

    We don’t just resolve the issue; we help you prevent future suspensions.

Best Practices to Avoid Suspicious Payment Activity Suspensions

To keep your account in good standing and avoid future flags, follow these essential best practices:

  1. Use a Verified Payment Method

    Our team performs a comprehensive audit of your account, reviewing:

    • Ensure your credit/debit card is registered under your business name
    • Use a reputable payment provider with a strong fraud prevention system
    • Avoid prepaid or virtual cards that may trigger red flags
  2. Maintain Consistency in Account Information

    Ensuring consistency in your account details can prevent unnecessary suspensions. Follow these steps:

    • Ensure your billing address, contact details, and business information match across all platforms
    • Do not frequently change payment methods unless necessary
  3. Monitor Your Transactions

    Regularly reviewing your payment activity helps avoid potential issues:

    • Regularly check your payment history for any discrepancies
    • Avoid sudden increases in ad spend without prior account history
  4. Keep Your Business Verified

    Verification ensures legitimacy and prevents account suspension:

    • Complete all required Google Business Verification processes
    • Provide accurate documentation when requested by Google
  5. Work with Experts Like Dominate Ignite

    Professional assistance can help you navigate account suspensions effectively:

    • If you experience repeated suspensions, consult professionals who can help resolve issues efficiently and ensure compliance

Frequently Asked Questions (FAQs)

The timeframe for reinstatement varies based on the complexity of the suspension. On average, appeals take between 5-15 business days. However, cases requiring extensive remediation may take longer.

No. Creating a new account to bypass a suspension violates Google’s policies and can lead to a permanent ban across all Google platforms.

If your appeal is denied, we reassess the case, address any additional concerns, and submit a revised appeal with further clarifications.

While no agency can guarantee reinstatement (as final decisions rest with Google), our expertise and high success rate significantly improve your chances of recovery.

We recommend adhering to Google’s policies, conducting regular compliance audits, and avoiding deceptive practices. We offer ongoing consultation to keep your business in compliance.

Conclusion: Get Your Account Reinstated with Dominate Ignite

Having your Google Ads or Merchant Center account suspended due to Suspicious Payment Activity can be frustrating and costly. But with the right approach and expert guidance, you can overcome these challenges and restore your business operations smoothly.

At Dominate Ignite, we specialize in account recovery, dispute resolution, and compliance strategies to ensure your account remains active and secure. Let us handle the complexities while you focus on growing your business.

Get in touch with us today and take the first step toward reinstating your account!

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